Politique d’expédition

Payment and dispatch

The following terms and conditions apply:

Domestic delivery (Germany) and neighbouring countries: Belgium, Bulgaria, Denmark, Estonia, Finland, France, Greece, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Austria, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain, the Czech Republic, Hungary and Cyprus.

Shipping is excluded to the following islands: Cyprus (northern part), Greenland, Faroe Islands, Åland, Aruba, Curaçao, St. Martin, Bonaire, Sint Eustatius, Saba, Caribbean Netherlands, Canary Islands, Ceuta and Melilla.

Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany): 

Shipping costs within Germany:
• Books only: €2.20
• Orders including other products: €5.90
• Orders from €79.00: free delivery

Deliveries to foreign countries:

Shipping costs within the European Union:
• Books only: €4.40 
• Orders including other products: €10.90
• Orders from €99.00: free delivery


Provision of digital content:

Digital content (data created and delivered in digital form) is not subject to shipping charges.

Digital content will be sent to you as a file by e-mail within 24 hours after the conclusion of the contract (in case of agreed prepayment after the time of your payment instruction).

Digital content is provided to you via a link communicated by e-mail.
The sending of this e-mail with access data for the provision of the digital content takes place within 24 hours after conclusion of the contract (in case of agreed prepayment after the time of your payment instruction).
 

Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 3 - 5 days, for deliveries abroad within 5 - 10 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

 

Accepted Payment options

- Payment via credit card
- Payment via Google Pay
- Payment via Apple Pay

via PayPal Checkout:
- Payment via PayPal
- Payment via PayPal Express
- Payment via credit card
- Payment by SEPA direct debit
- Payment by "Pay Later"
- Payment via instalment purchase
- Payment via Sofortüberweisung [immediate transfer]
- Payment via giropay
- Payment by invoice (via Ratepay)

via Stripe:
- Payment via credit card
- Payment via Apple Pay
- Payment via Google Pay

Further details on payment

If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.


In case of questions, please contact us at the contact details mentioned in the Legal Notice.